CRM Specialist
Are you a data nerd, excited to get your hands on an extensive database? Would you love to work for a well-known global leader in intimate apparel, swim & resort and sleep? Our client is a well loved New Zealand brand, evolving, with a bold new brand platform and a growing digital-first approach. They are looking for a CRM Specialist to join their team.
They are on a mission to build deeper, more meaningful connections with their customers - and searching for a passionate, data-driven CRM & Loyalty Manager to lead that charge.
This is your chance to own how to keep customers coming back, not just with promotions, but with purpose. You will lead the CRM and loyalty strategy, from high-performing EDMs to smart lifecycle marketing and personalised moments that build lasting relationships.
What you will do:
Own the CRM strategy - develop segmentation, journeys, and retention plans that keep customers engaged.
Lead EDMs - deliver campaigns that perform, while bringing the brand to life in every send.
Level up the loyalty program - build rewards and recognition moments our customers love.
Optimise through personalisation - use Klaviyo and automation to create tailored, timely interactions.
Collaborate with eComm, social, creative, and retail - ensuring the full customer journey is connected and cohesive.
What you'll bring:
3+ years in CRM, retention or loyalty marketing.
Proven experience with Klaviyo (ideal) flows, automation, and performance analytics.
A data-led, customer-obsessed mindset.
A strong grasp of segmentation, personalisation, and customer journey design.
Bonus points for experience in Shopify and loyalty tools.
This is a tight-knit, collaborative team with big ambitions and plenty of opportunity to grow within the role.
They offer 2 days/week wfh, paid day off for your birthday, summer hours to enjoy longer weekends, and generous staff discounts.
If you are ready to turn insight into action and build a customer experience that truly connects, apply now.
Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.
1 August 2025 #38904
Senior UX Designer - Content
We are looking for a Senior UX Designer with a content focus to join this Wellington team. Someone with an eye for detail and a knack for turning brand stories into digital narratives that feel seamless, connected and meaningful.
You will play a key role in bringing strategies to life, helping shape the vision and defining the details that make it work. You will design content structures, sitemaps and taxonomies, and plan content flows for large, complex sites. You will not be writing the final content, but you will create frameworks and prototypes that show how content works within the interface, not as a separate stream but as an integral part of the experience.
You will be part of a multidisciplinary team that cares deeply about the work and each other. You will collaborate with some of the country's most future-focused clients.
What you will do:
Design digital experiences for large, complex websites with a focus on digital storytelling
Translate experience strategies into clear, tangible solutions
Shape information architecture, sitemaps and taxonomies that create structure and flow
Create content plans and prototypes that show how content works within the interface
Deliver UX activities such as research, wireframes and prototypes in Figma
Work closely with UI designers and developers so that content and interface feel beautifully connected
Collaborate with clients and the team to bring the brand narrative to life
What we are looking for:
4–7 years’ experience in UX design, with a strong focus on content, IA or content strategy for large, complex websites
A portfolio showing your UX and content expertise, from sitemaps and wireframes to research and content planning
Comfortable running content audits, creating taxonomies and mapping complex structures.
Skilled in Figma and related UX tools
Confidence in planning and facilitating workshops with clients
A clear, structured approach to problem-solving and a knack for making sense of complexity
A collaborative mindset and the ability to work well in multidisciplinary teams
You might come from:
A UX design role with a focus on IA or content design
An Information Architecture role with some broader UX experience
A content specialist role with experience designing for large websites and some UX capability
What we offer:
Work alongside a talented, passionate team that shares a commitment to creating a positive impact and delivering exceptional work
An open, creative and energetic working environment where you can help shape, build and enhance the team’s culture and way of working
Interesting and varied work across a diverse group of clients, where the focus is firmly on the quality of thinking
Primarily work in the office, with flexibility to work remotely as needed
If you have been waiting for an incredible UX opportunity in Wellington, we would love to hear from you.
Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.
30 July 2025 #38903
Senior UX Designer - Technical
We are looking for a Senior UX Designer with a content focus to join this Wellington team. Someone with an eye for detail and a knack for turning brand stories into digital narratives that feel seamless, connected and meaningful.
You will play a key role in bringing strategies to life, helping shape the vision and defining the details that make it work. You will design content structures, sitemaps, and taxonomies, and plan content flows for large and complex sites. You will not be writing the final content, but you will create frameworks and prototypes that shows how content works within the interface, not as a separate stream but as an integral part of the experience.
You will be part of a multidisciplinary team that cares deeply about the work and each other. You will collaborate with some of the country's most future-focused clients.
What you will do
Design digital experiences for large, complex websites with a focus on digital storytelling
Translate experience strategies into clear, tangible solutions
Shape information architecture, sitemaps and taxonomies that create structure and flow
Create content plans and prototypes that show how content works within the interface
Deliver UX activities such as research, wireframes and prototypes in Figma
Work closely with UI designers and developers so that content and interface feel beautifully connected
Collaborate with clients and the team to bring the brand narrative to life
What we are looking for:
4–7 years’ experience in UX design, with a strong focus on content, IA or content strategy for large, complex websites
A portfolio showing your UX and content expertise, from sitemaps and wireframes to research and content planning
Comfortable running content audits, creating taxonomies and mapping complex structures
Skilled in Figma and related UX tools
Confidence in planning and facilitating workshops with clients
A clear, structured approach to problem-solving and a knack for making sense of complexity
A collaborative mindset and the ability to work well in multidisciplinary teams
You might come from:
A UX design role with a focus on IA or content design
An Information Architecture role with some broader UX experience
A content specialist role with experience designing for large websites and some UX capability
What we offer:
Work alongside a talented, passionate team that shares a commitment to creating a positive impact and delivering exceptional work
An open, creative and energetic working environment where you can help shape, build and enhance the team’s culture and way of working
Interesting and varied work across a diverse group of clients, where the focus is firmly on the quality of thinking
Primarily work in the office, with flexibility to work remotely as needed
If you have been waiting for an incredible UX opportunity in Wellington, apply now.
Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.
30 July 2025 #38902
Intermediate Graphic Designer
This senior design role is for a 7-month fixed-term contract covering Parental Leave, and will see you contributing to a design team, working on a large variety of briefs for Auckland’s economic and cultural agency, who are committed to making the region a desirable place to live.
The core purpose of the role is to provide in-house graphic design support, developing high-quality creative responses for various clients and audiences within the organisation. This includes brand development, advertising campaigns, signage, educational resources, retail assets, and supporting major events and cultural organisations.
Key responsibilities involve championing and delivering visual identities, creating graphic and motion design elements, advising on brand asset usage, and maintaining the brand library. The role requires translating briefs into effective visual communication across various channels, collaborating with internal teams, and presenting creative concepts to stakeholders.
The ideal candidate will have a tertiary qualification in Graphic Design or similar, five years of relevant experience, and proficiency in Adobe Creative Suite (After Effects, InDesign, Photoshop, Illustrator). Key skills include creative thinking, project management, strong teamwork, relationship-building, and excellent customer service.
The role also involves financial and reporting management, as well as upholding organisational obligations related to te ao Māori, health and safety, and conduct.
If you are interested in this great in-house contract role, located in Central Auckland - we would love to hear from you.
Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.
29 July 2025 #38901
Group Business Director
Our client is a data-driven global marketing agency under the umbrella of a global network. They are looking for a Group Business Director to join their team.
Reporting to the General Manager, you will have a career built on crafting media strategies, traditional and digital, that cut through and get results for your clients. With extensive experience in media or integrated agencies, you will understand the value of media channels as part of the holistic mix to drive a business's profile forward.
Naturally, you will have exceptional client relationships and team leadership skills, along with an extensive media network to leverage.
This agency prides itself on challenging mediocrity and delivering award-winning, best-in-market work, with a positive, energetic, and collaborative working environment.
If being part of a best-in-class agency excites you, apply now.
Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.
29 July 2025 #38900
Digital Design Director
Do you have the proven digital design leadership skills? Our client is an independent creative and technology company based in Auckland, New Zealand. They collaborate with partners who have big ambitions, helping them build gutsy brands and drive change and impact through intuitive digital products and creative storytelling.
Their team is made up of technology leads, engineers, creatives, designers, strategists, and project leads, working with local and international clients from their Auckland HQ. They create work that drives tangible business impact, sitting at the intersection of brand building, technology, and experience.
Joining this company means joining a journey with them, one of growth, innovation, and working alongside a team of really nice people who care about what they are doing.
About the Role:
This is a Digital Design Lead to support and shape key, large-scale product launches and digital design projects within the business. We are looking for someone who loves to unpack strategy, leads thoughtful conceptual development, and can bring hands-on design leadership.
Working alongside the creative, technology, and strategy leads, you will be supporting design thinking, craft, and execution across a number of key projects.
We are looking for a Digital Design Director to become a valued link between the creative and technical teams. Your days will be filled with concepting, crafting, and delivering beautiful digital designs across their local and international client portfolio or managing the teams to produce this.
What the role looks like:
Leading the design concepts and execution across digital products and website projects
Always championing a user-centred design approach, ensuring thinking is intuitive, accessible, and grounded in real-world insights
Scaling consistent design language through component libraries, token-based systems, and cross-platform coherence
Validating ideas using advanced prototyping, user testing, A/B testing, and behavioural analytics
Overseeing the development of wireframes, prototypes, journey maps, and high-fidelity designs
Embedding accessibility and inclusive design principles across all outputs.
Collaborating with developers to balance aesthetics with functionality across all devices and environments
Mentoring and supporting the design team
Integrating AI design tools into workflows to enhance originality and efficiency
Collaborating to ensure high-quality execution by working alongside engineers, creatives, strategists, and delivery leads
Presenting design thinking and rationale to clients, translating challenges into digital-first solutions
Integrating user analytics and insights tools (e.g., Hotjar, session replays) to shape evidence-based design decisions
Who are we looking for?
8+ years in digital, UX/UI, or product design, with a strong portfolio of exceptional and award-winning work
Prior leadership experience in a digital design team or studio, with a record of innovation and growth
Highly proficient in Figma and Adobe Creative Suite (Photoshop, Illustrator, XD)
Comfortable experimenting with AI-enhanced tools like MidJourney, Runway ML, or Adobe Sensei
Deep knowledge of design systems, usability, accessibility standards (WCAG), and responsive best practices
Clear communicator with experience running client workshops and articulating design strategy
Experience with DesignOps practices — tooling, documentation, and cross-team workflows
Agile-literate, with experience working in sprints and shaping MVPs from a user-centred lens
Passionate about digital innovation and creating experiences that drive impact
This is a great senior-level lead role, with a great agency. If you are at the senior level and have been waiting for a leadership opportunity, get in touch.
Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.
28 July 2025 #38899